Cancellation policy

Purchase Options Cancellation Policy

Last updated: August 15, 2026

POSITIVLAB currently focuses on standard one-time purchases unless a product page or checkout clearly states that a subscription, pre-order, or recurring purchase option is available.

If subscriptions are offered in the future, you may request cancellation through your customer account or by emailing hi@positivlab.com. Cancellation requests should be sent at least 48 hours before the next scheduled charge.

If an order has already been charged, packed, or shipped before a cancellation request is processed, it may be handled under our Return and Refund Policy instead.