Shipping policy

Shipping Policy

Last updated: August 15, 2026

Orders are typically prepared within 1-3 business days after payment confirmation. Shipping is currently free for eligible orders shipped to our active markets.

International delivery commonly takes 6-15 business days, depending on destination and carrier conditions. When tracking is available, you will receive tracking details by email after your order ships.

We currently ship to: United States, Australia, United Kingdom, Canada, Denmark, Austria, Belgium, Czechia, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, and United Arab Emirates.

Import rules vary by country. Any customs duties, import taxes, or local fees not collected at checkout are the customer’s responsibility.

For shipment help, email hi@positivlab.com with your order number.